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Know your audience
2
Plan your answers
3
Listen and clarify
4
Deliver your answer
5
Engage your audience
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Follow up on your answers
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Here’s what else to consider
One of the most challenging aspects of public speaking is dealing with audience questions. You never know what they will ask, how they will react, or how to handle difficult or irrelevant queries. However, answering questions well can boost your credibility, engagement, and rapport with your listeners. In this article, you will learn some practical tips on how to prepare, deliver, and follow up on your answers like a pro.
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- Ben Currier 🙏 👨💻Excel Exposure 📖 MBA 🐿 ADHD 🏆 4x MSFT MVP 💖 Podcaster 🎙 AI Art Enthusiast🎨
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- Allison McFarlane, MBA Specializing in Brand connectivity through Strategic Partnerships| Business Development | Comms |Thought Leader |…
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1 Know your audience
Before you design your presentation, you should research your audience and their needs, interests, and expectations. This will help you anticipate the kind of questions they might have and tailor your content accordingly. You can also use surveys, polls, or interviews to gather feedback and insights from your potential attendees. Knowing your audience will help you avoid surprises and prepare relevant and useful answers.
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- Ben Currier 🙏 👨💻Excel Exposure 📖 MBA 🐿 ADHD 🏆 4x MSFT MVP 💖 Podcaster 🎙 AI Art Enthusiast🎨
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Preparation: Anticipate questions related to your topic. Practice concise clear responses.Listening: Pay full attention to the question, ensuring you understand it before responding.Clarification: If a question is unclear, politely ask for clarification to provide a relevant answer.Stay Calm: Maintain composure, even with challenging or unexpected questions.Concise: Keep answers concise and on-topic. Avoid rambling or over-explaining.Positive Tone: Maintain a friendly and positive tone, even when addressing criticism or disagreement.Own Uncertainty: If you don't know the answer, admit it. Offer to research or follow up afterward.Audience-Centric: Keep the audience's interests in mind when answering, and respect their opinions.
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See AlsoHow can you answer questions with enough detail and still be concise?Master the Art of Writing a Good Answer3 Ways to Respond - wikiHowThink Fast: Ways To Be Prepared For Any QuestionSupport
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2 Plan your answers
You can't predict every question, but you can prepare for some common or likely ones. Think of the main points, messages, or arguments you want to convey in your presentation and how you can support them with evidence, examples, or stories. Then, brainstorm some questions that might arise from your content and draft some concise and clear answers. You can also practice answering them aloud or with a friend or colleague. Planning your answers will help you feel more confident and organized.
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- Ben Currier 🙏 👨💻Excel Exposure 📖 MBA 🐿 ADHD 🏆 4x MSFT MVP 💖 Podcaster 🎙 AI Art Enthusiast🎨
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While it's impossible to predict where the audience might lead your talk, you can certainly prepare for the common or expected ones. Start by pinpointing the key messages and ideas you intend to convey during your presentation. Then, consider how you can back up these points with supporting evidence, examples, or stories.Once you've done that, take some time to brainstorm what sort of questions might pop up based on the content you're sharing. Then, create clear and concise answers to these potential questions. This proactive approach can make you feel more at ease and organized when you face questions during your presentation. Practicing will help you be well-prepared and your confidence will shine through.
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3 Listen and clarify
When you receive a question, listen carefully and attentively to the speaker. Don't interrupt, judge, or dismiss their question. Show respect and appreciation for their interest and curiosity. If the question is unclear, vague, or complex, ask for clarification or restate it in your own words. This will ensure that you understand the question correctly and address it appropriately. Listening and clarifying will help you avoid misunderstandings and build rapport.
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- Ben Currier 🙏 👨💻Excel Exposure 📖 MBA 🐿 ADHD 🏆 4x MSFT MVP 💖 Podcaster 🎙 AI Art Enthusiast🎨
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Listening and clarifying are essential when responding to questions:Attentive Listening: Pay close attention to the question without interrupting or judging.Respect and Appreciation: Show respect and gratitude for the questioner's engagement.Clarity Seeker: If the question is unclear or complex, ask for clarification or rephrase it.By practicing these techniques, you foster understanding, prevent misunderstandings, and build positive rapport with your audience, creating a more productive exchange of ideas.Most importantly, if you show up with respect and empathy in mind, it will show through!
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4 Deliver your answer
Once you have understood the question, deliver your answer with confidence and clarity. Start with a brief summary of the main point or message you want to convey, then provide some supporting details or examples. Use simple and specific language and avoid jargon or technical terms. If you don't know the answer, admit it honestly and offer to follow up later or refer to another source. If the question is irrelevant, off-topic, or hostile, acknowledge it politely and redirect it to the main theme or objective of your presentation. Delivering your answer will help you demonstrate your expertise and credibility.
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- Allison McFarlane, MBA Specializing in Brand connectivity through Strategic Partnerships| Business Development | Comms |Thought Leader | Community Advocate | They Say Podcast| Women Who Mean Business Honoree | Speaker| Board of Directors
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You are delivering your answer, also speaking to being authentic. You never want to appear like an expert in something, and you honestly do not. Be open with your shortcomings.
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- Nishant K. Ranjan Associate Professor and Trainer (Communications)/ Editor
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It is important to entertain the question, but not then and there, if you feel you are not ready. You must excuse yourself saying you would get back with the answer and ask the audience how you should get back. Nobody knows everything.
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5 Engage your audience
Don't just answer the question and move on. Use it as an opportunity to engage your audience and invite further discussion or feedback. Ask them if they are satisfied with your answer, if they have any comments or opinions, or if they have any other questions. You can also use questions to connect with your audience's emotions, values, or experiences. For example, you can ask them how they feel about a topic, what they think about a problem, or what they have learned from a situation. Engaging your audience will help you create a dialogue and a relationship.
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6 Follow up on your answers
After you finish your presentation, don't forget to follow up on your answers. If you promised to provide more information or resources, do so as soon as possible. If you received any feedback or suggestions, thank your audience and consider how you can improve your presentation or answer skills. You can also use social media, email, or other channels to continue the conversation and share more insights or tips. Following up on your answers will help you show your professionalism and commitment.
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7 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- Ben Currier 🙏 👨💻Excel Exposure 📖 MBA 🐿 ADHD 🏆 4x MSFT MVP 💖 Podcaster 🎙 AI Art Enthusiast🎨
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In the realm of effective communication, remember that it's not just about what you say but also how you listen. Encourage audience questions and actively engage with them. This two-way interaction not only enhances understanding but also shows respect for your audience's perspectives. It's like a conversation where both sides contribute, creating a richer and more memorable experience for everyone involved.Lastly, it's helpful to remember how you felt before you knew a subject and be cognizant of how they might be feeling the same way.Break a leg!
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